Small-Business Digital Banking for the Post-COVID World

The pandemic has been a massive catalyst in the shift to digital among business owners. Banks are hoping to convert new businesses trying online banking and payments for the first time into long-term, engaged users. But they’re also watching as those clients flirt with payments, lending, and other services from Silicon Valley tech giants like Square, PayPal, Stripe, and Intuit.

Join Javelin Strategy & Research’s Jacob Jegher and NCR’s Douglas Brown & Erica Pilon to discuss how to design a digital banking offering that counters the threat from these big tech platforms encroaching on banks’ core business, and positions the bank as a hub through which business clients monitor and manage their financial lives. During this webinar we will explore:

• The radical changes in business digital banking and payments over the past 7 months
• How banks’ response to the pandemic has altered banking relationships
• Tech companies that are building business platforms with an eye toward making banks obsolete
• Five key opportunities for banks to respond to the threat, and design digital banking and payments services for the post-COVID competitive environment