Overview
Continue investing in technology as outlined in 2017 with minor refinements.
In last year’s Outlook for the coming year, Mercator Advisory Group’ Emerging Technologies Advisory Service argued that payment solution providers should immediately invest in tokenization, machine learning, and application programming interfaces (APIs). This year we argue for more of the same. Of the three, machine learning has become entangled in major hype, yet it has demonstrated that it can be applied very broadly, not just applied to Big Data and fraud, and so it demands even greater attention. The networks continue to deliver new tokenized services to market that require new tactics and will further enable e-commerce. Banks, networks, and processors offer APIs through developer websites.
Learn More About This Report & Javelin
Related content
Global Biometric Pilots Help Smooth the Way for U.S. Adoption
The use of biometrics in merchant payments—such as facial scans and palm scans—has been slow to take root in the United States. But several pilot programs in other global markets, ...
Agentic Commerce: The Payments Are Here, but Are the Agents Ready?
Shifting purchase and payment behavior, as agentic commerce stands to do, is a risky business. As the role of agents in purchasing decisions and payments comes to the fore, expect ...
Payments in the Arena: Integrated Experiences Are the Winning Play
Identity will constitute the future of experiences at stadiums, ballparks, and other performance venues, giving fans—especially the most loyal ones—a seamless journey from entry to...
Make informed decisions in a digital financial world