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Recent Fraud and Security Research

Reports

Merchant Chargebacks: Building Brand Value By Optimizing Efficiencies

This report, sponsored by Accertify, discusses how lagging dispute resolution processes or chargebacks can be improved with clearer strategy that enhances service and brand recognition. 

Why Scams Are a Growing Threat to Financial Institutions

Criminals have doubled down on scams and are reaping massive profits. As consumers deal with the blows of losing money to criminals, they often look toward their primary financial institutions for restitution, which often comes with a tremendous...

Exposing the Risks of Remote Deposit Capture

Join John Buzzard, Lead Analyst of Fraud & Security, and Suzanne Sando, Sr. Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss how criminals are exploiting remove deposit capture technology.

The Ethics of Behavioral Biometrics

Join Tracy Kitten, Director of Fraud & Security, and Alexander Franks, Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss why behavioral biometrics is such a critical authentication tool.

Reducing Attrition through Fraud Resolution

This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud. This report is derived from the 2021 Identity Fraud Study: Shifting Angles, published by Javelin Strategy...

Taking Advantage of Generational Nuances within Cyber and Privacy

Cybersecurity for financial institutions has never been more critical. Emerging attack methods and vectors, coupled with a nearly overnight shift to widespread digital transaction adoption among consumers, has put everyone at heightened risk. Th...

Consumer Preference Drives Shift in Authentication

This report, sponsored by Mitek Systems, explores shifting consumer preference in authentication methods and what financial services can do to both instill consumer confidence and maintain continuous authentication across the account and transac...

The Black Swan, The Vicious Cycle, and the Crisis in Cyber Insurance

The disruption caused by the Colonial Pipeline ransomware attack thrust the ransomware epidemic into the national spotlight. Policymakers, executives and consumers may be scrambling to understand how something like this could happen, but those i...

The Weakest Link: Changing Consumers’ Cybersecurity Behaviors

Cybersecurity awareness training and education have finally reached a tipping point and have proved, over the long haul, to be successful. Anti-phishing campaigns have taken time to resonate, but the success of phishing campaigns has declined as...

Exposing the Risks of Remote Deposit Capture

With the passage of the Check Clearing for the 21st Century Act (Check 21), enacted in 2003 , financial institutions began accepting electronic check images from depositing consumers, and there was no looking back. Remote deposit capture (RDC) t...

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