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Searching for Answers: Meeting Digital Customers' Discovery Needs & Expectations
Join Emmett Higdon and Mark Schwanhausser as they discuss the critical and evolving role that search plays in meeting these expectations, driving satisfaction, and deepening digital engagement.
Banking on Digital and AI: Increasing Agent Efficiency and Customer Experience
Join Javelin’s Digital Banking Director, Emmett Higdon, and Nuance’s Head of Digital Product Management, Abhay Prasad, for an interactive discussion on how artificial intelligence is making digital communications a more efficient and effective w...
Digital Authentication: Striking a Balance Between Privacy, Friction and Security
Please join Javelin’s Tracy Kitten, and Callsign’s Mike Yeardly for a conversation about the current challenges corporations face, relative to needing to secure their digital perimeters while also providing world-class client experience.
Delivering The Digital Mortgage Experience Today’s Borrowers Expect
Join Javelin’s Austin Kilgore, ServiceLink’s Dave Howard and nbkc’s Jaylene O’Brien for an overview of key findings and data from this study, as well as an in-depth discussion on the strategies lenders need to offer the seamless digital experien...
Thinking Out Loud: Roundtable Talk
Learn how they have approached the business challenges posed by the pandemic and some of the initiatives underway for 2021 and beyond. Explore emerging technologies: what's hot and what's not.
Merchant Innovation Driving Payment Change
This webinar will discuss the implications of merchant innovation for financial institutions and payment service providers and the need for new payment strategies.
Shifting Angles in Identity Fraud
Moderated by Javelin’s Tracy Kitten, a panel of experts will discuss how the shift to remote transactions during the pandemic irreversibly altered the fraud landscape. Consumers, increasingly vulnerable and fed up with fraud, are demanding more ...
Consumers Privacy Beliefs Intersect with Cybersecurity Goals
Join Krista Tedder, Head of Payments and Alexander Franks, Cybersecurity Analyst for this insightful webinar.
Identity Fraud & Families: Impacts of a Digitally Connected Life
Please join Dustin Hofstein, EVP of Operations at Allstate Identity Protection, and John Buzzard, Lead Analyst, Fraud & Security at Javelin Strategy & Research, for a fresh look at the real-life impact identity fraud has on families.
Small-Business Digital Banking for the Post-COVID World
Join Javelin’s Jacob Jegher and NCR’s Douglas Brown and Erica Pilon to discuss how to design a digital banking offering that counters the threat from these big tech platforms encroaching on banks’ core business, and positions the bank as a hub t...