Small Business Banking Practice Area

Transform how small businesses manage payment flows

Javelin advises clients as they navigate the space where small businesses meet the digital world of financial services and payments. You receive invaluable business intelligence to capitalize on market opportunities through new payment products or the repositioning of existing services.With expert eyes, we observe such key small business trends as: 

  • Retail and digital point of sale
  • Merchant acquiring
  • EMV, NFC and POS Terminals
  • Receipts and dispursements
  • Banking and lending
  • Merchant loyalty and rewards


In this report, Javelin examines how bankers can best serve the varied needs of entrepreneurs as their businesses grow and their personal finances mature.

Innovation in Small Business Banking

Javelin Report
December 22, 2016 By: Jacob Jegher, Ian Benton
To help banks looking to give small businesses the tools they demand, this report broadens the "build, buy, or partner" model introduced in previous Javelin research to all types of feature upgrades – providing readers an innovation framework....
In this report, Javelin examines the current state of the mobile channel in handling the banking and payments tasks of small business customers, outlines eight areas of opportunity for immediate development, explores the specific roles of...
Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared to address these challenges and opportunities. The...
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