Research

For the small-business banking sector, the road ahead in 2024 and beyond calls for seizing opportunities while being cautious about the challenges inherent in an uncertain economy. Generative AI captured the public’s fancy in 2023, and the comin...

A new wave of investment is coming to payments technology and infrastructure. In the year ahead, and beyond, look for the concept of “payment modernization” to take on greater definition and form as financial institutions grapple with a host of ...

The identity protection services market in the United States has grown 69% since 2020, yet untapped potential remains. To realize that potential, IDPS providers and financial institutions must address market churn, focus on converting consumers ...

Free credit scores shine as a compelling financial fitness feature for banks and credit unions, especially for mobile banking users in general and Gen Z in particular. Consumer preferences for reviewing credit scores in mobile banking reached a ...

Emerging mass affluent investors ($100,000 to $250,000 in investible assets) are embracing banking and investment tools with an ardor that demands the attention of traditional wealth managers. Millennials, in particular, require a new generation...

This annual Javelin Strategy & Research report examines the international commercial card market from a regional perspective. This report covers Western Europe, Asia Pacific, Latin America and the Caribbean, and Central and Eastern Europe. This ...

Amid the ever-shifting payments landscape, debit also stands to be transformed by changing regulations and shifting consumer habits. New routing regulations could have an impact on cost and revenue, given the flourishing world of e-commerce and ...

The Supplemental Nutrition Assistance Program—SNAP—isn’t administered like other government benefits programs, which distribute monies to eligible individuals through bank accounts and branded cards. SNAP, previously called food stamps, runs on ...

The deployment of central bank digital currencies (CBDCs) on a global scale is no longer a question of “if” but of “when.” As countries representing the vast preponderance of global gross domestic product continue to explore CBDCs to varying deg...

The Biden administration has announced an effort to rid consumers of so-called “junk fees,” and in the context of credit cards, attention is focused on late fees assessed on delinquent accounts. But such fees are not “junk.” They are transparent...