Payment Practice Area

Understand technological and societal influences on customer transactions

Technology, social media and demographics factor directly into people’s decisions about where to shop and how to pay bills. To grasp their effects and project their future influence, Javelin’s analysts monitor and offer insights on:

  • Retail POS, mobile and online payments
  • Rewards and loyalty
  • Real-time payments          
  • Digital currencies and wallet solutions
  • Card-based solutions
  • Person-to-person payments

2016 Online Retail Payments Forecast

Javelin Report
June 30, 2016 By: Michael Moeser
This report provides an in-depth analysis of developing trends in e-commerce and forecasts online purchasing patterns through 2020. 
With the goal of gaining a closer understanding of the actions and attitudes of consumers toward Direct Deposit of payroll, NACHA commissioned JAVELIN to conduct market research looking at all segments of the U.S. population, as they relate to Gen Y...
This report will explore the demographic profile of affluent consumers, present their banking and payment behaviors, and identify ways that banks and payment companies can earn — and keep — their loyalty

What's in Your Mobile Wallet?

Javelin Report
March 17, 2016 By: Emmett Higdon
Introducing Javelin’s S.C.O.R.E Wallet Analysis This report provides a detailed look at mobile wallet adoption, drivers and hurdles, and introduces Javelin’s S.C.O.R.E. wallet analysis model for assessing and comparing competing wallet providers...
This report examines how the cards are acquired, reloaded, and used by key consumer segments. It also examines the CFPB’s proposed changes to prepaid that could change the attractiveness of these cards. 
This report looks at how online banking fits into the rapid proliferation of mobile banking. FIs looking to preserve the utility of online banking for an increasingly mobile audience must move beyond thinking about it as a transaction processor and...
This report analyzes trends in the bill payment market; identifies why consumers typically choose FIs over paying billers directly or through third-party apps such as Mint Bills; and examines how to tailor upgrades for high-value customer segments...
The financial services market has seen considerable disruption and changing customer expectations in the past year.  Javelin has been tracking trends. Our analyst team has considered all of the potential trends that will shape and drive...
This report examines the overall P2P market, including the various channel segments driving the overall market growth, and the market sizing. The report also reviews the consumer segment power users of P2P and their preferred channel and provides...

Buy Buttons Transform Social Shopping

Javelin Report
December 7, 2015 By: Michael Moeser
This report examines how the development of social media buy buttons has capitalized on the explosive growth in consumer ownership of mobile devices and usage of social media. It also examines the power users of mobile shopping and how they align...

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