Translating information into action
Javelin is a research-based consulting firm that advises its clients to make smarter business decisions in a digital financial world. Our analysts offer unbiased, actionable insights and unearth opportunities that help financial institutions, government entities, payment companies, merchants, and other technology providers sustainably increase profits.
We focus sharply on transactions and customer experiences in two key business segments:
Within those segments, Javelin has built a reputation for expertise in four specialized practice areas:
Javelin’s people—with more than a century of combined experience—apply expert analytical capabilities to troves of rich data around financial transactions and customer interactions. They dig deep, emerging with forward-looking ideas that empower your enterprise to innovate and stay ahead of trends.
In fact, for more than a decade Javelin analysts have detected many seismic industry changes before they were even tremors. Our clients are always prepared to take maximum advantage of them.
Only objective insights have real, lasting value to your organization. Our total impartiality enables us to guide decision-makers through the fog of “too much information” and “too many opinions.” Also, our analysis is cross-disciplinary, understanding that change in one business unit can ripple through your company.
Your business challenge may require more support than even data culled from 50,000 interviews a year can provide. Javelin’s custom research and research-based consulting services leverage company-specific data to deliver proprietary insights.