Blogs

July 27, 2016 by Mark Schwanhausser

My list of financial anachronisms starts with the concept of monthly statements, paying a stack of bills on a weekend, and the biweekly or monthly paycheck. Too often, we make it hard for customers to think outside the box because we ourselves still...

July 25, 2016 by Emmett Higdon

Now that the largest banks in the land have come together to make settlement speed a competitive advantage in the P2P space, they still must address the complex customer experience and lack of mobile support that continues to drive customers in...

July 14, 2016 by Mark Schwanhausser

The FINRA Investor Education Foundation’s triannual report on American’s “Financial Capability” this week paints a classic good news-bad news story – and there’s a message there for bankers who wonder whether they can profitably play a role in...

June 30, 2016 by Jacob Jegher

I spent a good part of last week at Sourcemedia’s Digital Banking Summit. It was a solid event and showcased a wide range of banks and firms in this space. I had plenty of great meetings, but one of the standouts was a meeting with Suresh Ramamurthi...

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