May 2017 by Michael Moeser

The lesson is a story about Ant’s Yu’e Bao. According to the Financial Times and Wall Street Journal it means “Leftover Treasure.” Four years ago, Ant Financial, the payments unit of the Alibaba, launched Yu’e Bao to scoop up the leftover...

February 2016 by Mark Schwanhausser

Basic financial alerts that customers set themselves at an online dashboard will be surpassed by personalized in-app notifications that FIs mine from big data and deliver proactively as a central part of the app experience.

October 2014

This is my first inaugural blog here at Javelin and I will be talking about the intersection of experience design and payments. “The payment experience”—it is, if you think about it, distinctively human. Bartering, trading, transacting—all...

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